Terms and Conditions
Last updated: July 29, 2026
Please read these Terms and Conditions ("Terms") carefully before using the website and services offered by Bytewavemedia Labs.
1. Interpretation and Definitions
For the purposes of these Terms:
"Company" (referred to as "We", "Us", or "Our") refers to Bytewavemedia Labs, having its registered office at 4th Floor, 648-A, Om Chambers, 1st Main, Indiranagar, Bengaluru, Karnataka, India – 560038.
"Service" refers to the website (bytewavemedialabs.com) and all digital marketing, IT consulting, web/mobile development, and related services offered by the Company.
"You" or "User" means the individual or entity accessing or using the Service.
"Website" refers to bytewavemedialabs.com, accessible from https://www.bytewavemedialabs.com.
2. Acknowledgment
These Terms govern your use of the Service and form a binding agreement between You and the Company. By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part, You may not use the Service.
Your use of the Service is also subject to Our Privacy Policy, which describes how We collect, use, and protect your personal information.
3. Eligibility
By using the Service, you represent that you are at least 18 years of age and legally capable of entering into a binding contract under the Indian Contract Act, 1872. If you are using the Service on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
4. Services Offered
Bytewavemedia Labs provides, among others, the following services: website design and development, mobile application development, digital marketing and performance marketing, SEO/SMM, WhatsApp Business API integration, telecommunication and connectivity solutions, network and cybersecurity solutions, and IT consulting.
Specific scope, deliverables, timelines, and fees for any engagement will be set out separately in a proposal, quotation, or service agreement ("Order Form") agreed between You and the Company. In case of any conflict between an Order Form and these Terms, the Order Form shall prevail for that specific engagement.
5. Fees and Payment
Fees for services are as agreed in the applicable Order Form, quotation, or invoice.
Payments made through the website (if applicable) are processed via a third-party payment gateway. The Company does not store your card or banking credentials.
All fees are exclusive of applicable taxes (including GST) unless stated otherwise, and such taxes will be charged as per applicable Indian law.
Delayed payments may attract interest and/or suspension of services, as specified in the relevant Order Form.
6. Refunds and Cancellations
Refunds and cancellations are governed by our separate Refund and Cancellation Policy, which forms part of these Terms.
7. Intellectual Property
Unless otherwise agreed in writing, all content on this website, including text, graphics, logos, and software, is the property of Bytewavemedia Labs and is protected under applicable Indian intellectual property laws (including the Copyright Act, 1957, and the Trade Marks Act, 1999). Deliverables created for a client under a paid engagement will be governed by the IP terms specified in the relevant Order Form.
8. User Obligations
You agree not to:
Use the Service for any unlawful purpose or in violation of any applicable Indian law, including the Information Technology Act, 2000.
Attempt to gain unauthorized access to any part of the Service or its related systems.
Upload or transmit any content that is defamatory, obscene, infringing, or otherwise objectionable.
9. Third-Party Links and Services
The Service may contain links to third-party websites or services not owned or controlled by the Company, including payment gateways and analytics providers. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services. We recommend reviewing their terms and privacy policies separately.
10. Limitation of Liability
To the maximum extent permitted under applicable Indian law, the Company's total liability for any claim arising out of or relating to the Service or these Terms shall not exceed the total amount paid by You to the Company for the specific service giving rise to the claim in the preceding three (3) months.
The Company shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunity, arising from the use of or inability to use the Service.
11. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, except as required by applicable law.
12. Indemnity
You agree to indemnify and hold harmless Bytewavemedia Labs, its directors, employees, and affiliates from any claims, damages, liabilities, and expenses arising out of your breach of these Terms or misuse of the Service.
13. Termination
We may suspend or terminate your access to the Service at Our discretion, without prior notice, if You breach these Terms. Upon termination, your right to use the Service will cease immediately, though obligations relating to payment for services already rendered will survive.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Subject to the dispute resolution process below, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.
15. Dispute Resolution
In the event of any dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve it amicably through good-faith negotiation. If the dispute is not resolved within thirty (30) days, it shall be referred to and finally resolved by arbitration in Bengaluru, in accordance with the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed mutually by the parties. The arbitration proceedings shall be conducted in English.
16. Grievance Redressal
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Grievance Officer: Arjun
Email: info@bytewavemedialabs.com
Address: 4th Floor, 648-A, Om Chambers, 1st Main, Indiranagar, Bengaluru, Karnataka, India – 560038
17. Changes to These Terms
We reserve the right to modify or replace these Terms at any time at Our sole discretion. Material changes will be notified by updating the "Last updated" date on this page. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
18. Contact Us
If you have any questions about these Terms, please contact us:
Email: info@bytewavemedialabs.com
Phone: +91-861-8482160
Address: 4th Floor, 648-A, Om Chambers, 1st Main, Indiranagar, Bengaluru, Karnataka, India – 560038